Shipping Policy

Shipping Policy for DEBOCK:

Thank you for choosing DEBOCK! We're committed to ensuring your shopping experience is as seamless as possible, including our shipping process. Here's everything you need to know about our shipping policy:

  1. Shipping Methods and Timeframes:

    • We offer standard shipping for all orders within the continental United States.
    • Orders are typically processed within 1-2 business days after payment verification.
    • Standard shipping time ranges from 3-7 business days, depending on your location and product availability.

  2. Shipping Rates:

    • We strive to keep shipping rates reasonable and transparent.
    • Shipping costs are calculated based on the weight of your order and your location. You can view the shipping cost at checkout before finalizing your purchase.

  3. Shipping Restrictions:

    • At present, we only ship within the continental United States. We apologize for any inconvenience this may cause to our international customers.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with a tracking number.
    • You can track your order using this number on our website or through the carrier's website.

  5. Delivery Issues:

    • While we strive to ensure timely delivery, sometimes unforeseen circumstances may cause delays beyond our control. In such cases, we appreciate your patience and understanding.
    • If you encounter any issues with your delivery, please contact our customer service team, and we'll assist you promptly.

  6. Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete. DEBOCK is not responsible for orders shipped to incorrect addresses provided by the customer.

  7. Shipping Updates:

    • We will keep you informed about the status of your order via email notifications. You will receive updates when your order is confirmed, shipped, and delivered.

  8. Order Modifications:

    • If you need to modify your order or shipping address after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

  9. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our Returns Policy.

  10. Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're here to help!

By placing an order with DEBOCK, you agree to abide by the terms outlined in this shipping policy. Thank you for choosing DEBOCK for your shopping needs